At the411HR, we are committed to providing high-quality, confidential support and guidance to employees navigating workplace issues. Due to the nature of our services—which involve time, expertise, and immediate support—we do not offer refunds once a consultation has been completed.
However, we understand that concerns may arise. If you are unsatisfied with the service you received, please contact us at support@the411hr.com within 3 business days of your consultation. We will review your case and do our best to address your concerns, which may include additional support or clarification at no extra charge.
Our goal is to ensure every client feels heard, respected, and supported. Your feedback helps us improve and continue delivering the best possible experience.
Contact us at support@the411hr.com for questions related to refunds.
We’re here to support employees—not employers. the411hr offers confidential HR guidance to help you understand your rights, navigate tough situations, and take empowered action in the workplace.
Disclaimer: the411hr provides independent HR guidance and support for employees. We are not a law firm and do not offer legal advice or representation. Our role is to help you understand your workplace concerns and connect you with appropriate resources when needed. Service fees are subject to change based on the complexity of your issue and any external referrals required.
